Once we have received your order, it will be shipped out within 2-3 weeks. We will keep you updated as much as possible and send you a tracking number. If there are any problems, don’t hesitate to contact us firstname.lastname@example.org.
The items must be unused, unworn, fitted with the original tags and packaging and with no markings or any type of damage.
Items must be returned in the condition they were received in otherwise refunds & exchanges cannot be enforced.
All returns must be shipped within 14 days of being received. Please use a tracking number on all returns/exchanges, we can only refund/exchange for goods we receive that fit our terms. Returns/exchanges are only processed due to manufacturing defects.
Cancellation / Return / Exchange Policy
You can only exchange JIDEKA items bought on this site and not from any other retailer that stock JIDEKA. All return and exchange requests must be made within 14 working days of receiving the item in order for a return request to be processed. Returns/exchanges are only processed due to manufacturing defects.
All items MUST be returned new, unworn, in their original condition, with all garment tags attached and original packaging before any returns or exchanges can be made. Customers are responsible for paying the cost of return shipping.
Email email@example.com to request a return or exchange. Only after you receive your return approval notification via email, you may then mail or ship your package. Items must be mailed within 48 hours of receiving your return notification email. You will receive email notification once your return has been received and processed.
Once an order has been received, it can only be cancelled within 2 days, after that a cancellation cannot be processed.
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